Responsible Gaming Commitment
hbaji believes that respecting the limits of entertainment is the true enjoyment of gaming. The mental and financial wellbeing of every player is the highest priority here.
Our Commitment
Opening an account at hbaji and taking part in any form of betting or casino activity is permitted only for persons aged 21 or above. No account is activated without age verification.
Online gaming should be a form of entertainment for everyone, not a way to solve financial problems. We want every player to set a clear budget and time limit before playing — and to have an easy way to stop when needed. hbaji's Terms and Conditions clearly explain the rights and protections of every player.
If you ever have questions about your playing habits or personal limits, you will find answers to many questions on our FAQ page. For any other assistance, hbaji's live chat and email support are always available.
We believe transparency is the foundation of trust. Our Privacy Policy explains how player information is used and stored.
hbaji's Responsible Gaming Commitment
- No one under 21 is allowed to open an account or play.
- Every player can set their own deposit limit, session limit and cooling-off period.
- Any player can request full self-exclusion — no questions asked.
- Our support team is ready to assist in Bengali and English 24/7.
- If suspicious behaviour is detected, we reach out proactively to offer assistance.
Self-Limit Tools
Keep control of your own gaming — the tools below are available directly from your account settings at hbaji.
Daily / Weekly Deposit Cap
Set in advance how much you can deposit each day or each week. Reducing the limit takes effect immediately; increasing it requires a 24-hour wait.
Set Your Playing Time
Decide how long you will play in one go. When the set time is up, a warning is shown automatically and the session ends.
Temporary Break
Put your account on hold for 24 hours, 7 days or 30 days. No deposits or bets are possible during the break.
Long-Term Exclusion
Take a full self-exclusion from 3 months up to 5 years. During this period the account cannot be reopened and no promotional messages will be sent.
View Your History
Check a full record of your deposits, withdrawals, bets and winnings at any time. Stay aware of your own gaming habits.
24/7 Support Team
Contact hbaji via live chat or email for any issue. Our support team speaks Bengali and is active around the clock.
Strict Age Limit Enforced
Registration and gaming at hbaji are for persons aged 21 or above only. We keep an age verification process in place to prevent access by minors. If there are underage members in your household, make sure your device is password-protected.
Warning Signs
If gaming is causing stress rather than enjoyment, watch for the signs below. If one or more of these is happening in your life, it is time to seek help.
- Repeatedly increasing bets to try to recover lost money.
- Spending much more time and money on gaming than planned.
- Hiding gaming activity from family or friends.
- Feeling restless or low when unable to play.
- Losing focus on daily responsibilities — study, work, family.
- Borrowing money or cutting essential expenses to cover gaming costs.
- Repeatedly trying to stop gaming but failing each time.
- Turning to gaming to escape stress or anxiety.
Ask Yourself a Few Questions
If the answer to one or more of these questions is "yes", it is time to pay attention. Let the hbaji support team know — we will help without judgement.
Where to Find Support
Acknowledging a problem and asking for help takes courage. Support is available through any of the options below.
hbaji Live Chat
Write to our live chat at any time. The support team speaks Bengali and can help you set up self-exclusion or apply limits.
Email Support
Send us a detailed email — we respond personally and help you take the right steps based on your situation.
Family and Loved Ones
Tell a close family member or trusted friend. Sharing the issue rather than carrying it alone makes it easier to find a way forward.
Professional Advice
Seek help from a mental health professional or counsellor. Various government and private mental health services are available in Bangladesh.