hbaji Terms and Conditions

hbaji is an online betting and casino platform that offers cricket betting, sports betting, slot games, live casino, and other gaming services to Bangladeshi users.

These terms form a legally binding agreement between you and hbaji. Using any part of the platform means you fully accept these terms.

hbaji reserves the right to modify these terms at any time at its discretion. Changes take effect from the date they are published on the site. You are advised to review this page regularly.

2.1 Age Requirement

You must be at least 21 years old to open an account and use any service on hbaji. This platform is strictly prohibited for anyone under 21. If a user registers using false information, the organisation reserves the right to close the account and forfeit the balance.

2.2 Registration Process

When creating an account, you must provide accurate and complete information, including:

• Full name (as on your National ID or passport)
• Active mobile number
• Correct date of birth
• A secure password

Each person may only open one account. If a person is found to have more than one account, all accounts will be closed and the funds held may be forfeited.

2.3 Identity Verification

hbaji may verify a user's identity at any time. You may be asked to submit a photo of your National ID, passport, or other government-issued document if required. Withdrawals may be put on hold until verification is complete.

It is your responsibility to keep your account login details (username and password) completely confidential. If you share this information with any third party or allow someone else to use your account, you will bear full responsibility for any resulting loss.

hbaji protects your information using SSL encryption and other security technologies. However, you should also take care to change your password regularly and avoid logging in from unfamiliar devices.

No hbaji employee or representative will ever ask for your password or OTP via phone, message, or email. If you receive such a request, treat it as fraudulent.

4.1 Deposits

The minimum deposit amount on hbaji is ৳200. Accepted deposit methods are:

• bKash
• Nagad
• Rocket
• Bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks)

Always use a payment account registered in your own name when making a deposit. Funds sent from a third-party account will not be accepted and will be returned.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes. Withdrawals can be made using the same method used for the deposit — bKash, Nagad, Rocket, or bank transfer.

Withdrawals may be put on hold if account verification is not complete, if the bonus wagering requirement has not been met, or if the account is under investigation.

hbaji offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus, giving you a total balance of ৳3,000.

If you attempt to withdraw before meeting the bonus conditions, the bonus amount will be forfeited and only the original deposit portion can be withdrawn. Multiple bonus claims from the same person or household, the same device, or the same IP address are not permitted.

hbaji reserves the right to modify or cancel the terms of any promotion or bonus. Each promotion may have its own specific terms, which will be detailed on the promotions page.

6.1 Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled. If a bet is interrupted due to loss of internet connection or another technical issue, hbaji will make a decision based on the circumstances.

6.2 Match and Event Cancellations

If a match or event is cancelled, the stake placed on that event is generally refunded, though specific rules may apply depending on the type of game.

6.3 Incorrect Odds or Results

If incorrect odds or results are displayed due to a technical error or human mistake, hbaji reserves the right to void those bets. In such cases, the original stake will be returned to the affected user.

6.4 VIP Program

Based on regular play, members can advance to Bronze, Silver, and Gold VIP levels. Each level comes with a weekly cashback benefit: up to 0.3% for Bronze, up to 0.5% for Silver, and up to 0.8% for Gold. Cashback is calculated based on the net loss for the week.

The following activities are strictly prohibited on the hbaji platform:

If any of the above prohibited activities are detected, hbaji may immediately close the relevant account and forfeit the balance. The right to take legal action is also reserved.

hbaji strives to provide uninterrupted service as far as possible. However, the organisation is not liable for any service disruption caused by server maintenance, technical errors, or external factors.

If a bet or game is interrupted mid-way due to internet connection issues, power outages, or a fault with your device, hbaji will make a decision using its own discretionary authority.

If any issue arises due to a fault in the software of a third-party game provider (such as Pragmatic Play, PG Soft, JILI, Evolution, etc.), it will be resolved according to the rules of that provider.

The user bears full responsibility for any financial losses incurred through gambling. Every member is obliged to follow the responsible gambling guidelines.

Details on how users' personal information is collected, stored, and used are set out on our Privacy Policy page. By accepting these terms, you are also accepting that policy.

hbaji does not sell your information to any third party. However, information may be shared with regulatory authorities where required by law, for identity verification, or for fraud prevention purposes.

hbaji may modify these terms in part or in full at any time. Changes will be considered effective from the date they are published on the site.

For significant changes, hbaji will attempt to notify members by registered email or SMS. However, this is not guaranteed, so you are asked to check this page regularly at your own initiative.

Continuing to use the site after any changes will be taken as your acceptance of the updated terms.

11.1 Closure by the User

You may close your account at any time. Contact the hbaji support team and submit your request. You will be given the opportunity to withdraw any verified balance before the account is closed.

11.2 Closure by hbaji

hbaji may close or suspend any account for the following reasons:

• Breach of these terms
• Providing false or incomplete information
• Bonus abuse or fraudulent activity
• Suspicion of money laundering
• Account inactive for an extended period

11.3 Self-Exclusion

If you are experiencing a problem with gambling, you can notify the hbaji support team to have your account deactivated for a set period or permanently. You can find more information on this at the responsible gaming guidelines page.

hbaji's terms are governed by applicable law. If a dispute arises between the organisation and a user, an attempt will first be made to resolve it through discussion.

For any complaint or issue, contact the hbaji customer service team 24/7 via live chat or email. Our team provides support in both Bengali and English.

If any part of these terms is unclear or you have further questions, please visit our Frequently Asked Questions (FAQ) page, where you will find answers to many common questions.