hbaji Privacy Policy

hbaji places the highest importance on its users' privacy. This privacy policy describes what information is collected when you use the hbajiapp.cam website, how it is used, and under what circumstances it may be shared with third parties.

This policy is linked to and should be read alongside hbaji's Terms and Conditions. By registering on or continuing to use the website, you are considered to have accepted the terms of this policy.

If this policy needs to be changed, the updated date will be noted at the top of the page. For significant changes, we will try to notify registered users by email.

hbaji collects two types of information to provide its services — information provided directly by the user, and technical information collected automatically.

1.1 Information Provided by the User

The following information is collected that you provide directly during account registration or transactions:

• Full name and date of birth
• Email address and mobile number
• Bank account or mobile banking number (bKash, Nagad, Rocket)
• National ID card or other identity verification documents (required for the KYC process)
• Content of messages sent to customer support

1.2 Automatically Collected Information

When you visit the website, certain technical information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Duration of visit and page history on the site
• Cookie and session data
• Referral source (where you came from to reach the site)

Collected information is used only for the purposes listed below:

• Creating, managing, and verifying accounts
• Processing deposit and withdrawal transactions
• Verifying age (21+) where applicable
• Preventing fraud, money laundering, and other illegal activities
• Providing customer support services
• Improving site performance and user experience
• Sending relevant offers and notifications based on user preferences (with consent)
• Meeting applicable legal obligations

hbaji never discloses your information to your acquaintances or family. To learn more about how information is used, visit our About hbaji page.

hbaji does not sell your personal information. Information may be shared with third parties only in the limited circumstances listed below:

3.1 Service Provider Partners

Necessary information may be shared with selected service providers for payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure management, and security verification. These partners may use the information only for the specified task and must follow their own privacy obligations.

3.2 Legal Obligations

hbaji may provide information where disclosure is required under a court order, government directive, or applicable law. Where possible, an effort will be made to notify the user in advance.

3.3 Protection of the Organisation

Information may be used as necessary to protect the site and other users from fraud, cyber attacks, or other harmful activities.

Cookies are used on the hbaji website, which store small data files in your browser. Cookies serve various purposes:

• To keep login sessions active and make navigation between pages easier without logging out
• To remember language and display preferences
• To analyse site traffic and improve performance
• To identify suspicious activity

You can disable cookies from your browser settings, but this may limit some functionality of the site. If third-party analytics tools are used, their own privacy policies will apply.

hbaji takes both technical and administrative measures to protect user information:

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Sensitive information (passwords, payment details) is stored in encrypted form
• Two-factor verification (OTP) is provided to prevent unauthorised access to accounts
• Regular security audits are conducted on the system
• Only authorised staff can access user information

However, no transmission or storage of information over the internet is completely risk-free. For this reason, you are also requested to keep your login details confidential and to be careful when using your account on unfamiliar devices.

Information is retained for as long as your account is active and for the period necessary to meet legal obligations after that.

Even after an account is closed, financial transaction records may be kept for the legally required period. Once the purpose is fulfilled, information is securely deleted or anonymised.

You have several rights over your own information:

7.1 Right of Access

You may request a copy of the information stored in your account at any time. Contact customer support for this.

7.2 Correction of Information

If any of your information is incorrect or incomplete, you may request a correction. This can be done through account settings or via the support team.

7.3 Withdrawal from Marketing Communications

If you do not wish to receive promotional emails or notifications, you may withdraw that permission at any time. However, it is not possible to stop transaction-related and security messages, as these are an essential part of the service.

7.4 Account Closure Request

You may close your account if you wish. In that case, no information beyond legal requirements will be processed.

hbaji provides services only to individuals aged 21 or older. You must meet this age requirement (21+) when using the website.

No information is intentionally collected from minors. If we have reason to believe that a minor has created an account, steps will be taken to delete that account and associated information. To learn more about responsible gaming, read our Responsible Gaming Guidelines.

Your information may be transferred outside Bangladesh due to the location of servers or service providers. In such cases, it is ensured that the level of data protection is equivalent to the standard described in this policy.

hbaji may revise this privacy policy as needed. The updated date at the top of the page will be changed before any revision takes effect, and for significant changes an effort will be made to notify registered users by email.

If you continue to use the website after changes are made, you will be considered to have accepted the revised policy. Relevant questions and answers on understanding the policy can be found on our FAQ page.

If you have any questions, requests, or complaints about this privacy policy, please contact our support team:

• Directly on the website via live chat (available 24/7, in Bengali and English)
• By email: [email protected]

Our support team will respond to your request as soon as possible.